In this case, it's banking that people will prefer bots to mobile apps.
While Facebook Messenger has considerable heft and influence, teaching consumers a whole new behavior will be "very slow going," Ask said."If I have a problem with a flight today, I call the airline.
They are popping up on messaging services where you can use them to perform simple tasks. Facebook has gingerly experimented with businesses communicating over messenger.
KLM Royal Dutch Airlines recently began allowing passengers to check in, get flight updates, make travel changes and talk to customer service reps in its Messenger app.
If you'd like to book a ticket, there's a new way to do so.
You'll get your boarding pass through this channel.
Messenger boss David Marcus says Facebook is "not very focused on making money on Messenger yet.""In the future, if we have enough really awesome experiences between businesses and people, I am sure we will figure out a way to monetize at some point," he said.
Chat bots are chat robots — interactive software powered by artificial intelligence often with an assist from humans — that are designed to simulate human conversation. and Europe, chat bots have taken off in Asia, where messaging services such as We Chat help users schedule doctor's appointments, shop for the latest styles, play games or the lottery and send money to friends.
So, a customer service platform that learns from our agents and respond to our clients while improving our customer engagement.
Marketeer adds up to 90x efficiency using Artificial Intelligence.
It started with a picture of a RM1100 2.6kg Musang King Durian on Whats App.....